Refund & Cancellation Policy

Divine Design

Refund Eligibility

Refunds are applicable only under the following conditions:

  • The item is damaged or defective upon arrival.

  • You notify us within 7 days of receiving the item.

  • The item is unused, unwashed, and in its original condition and packaging.

Non-Refundable Items

We do not offer refunds for:

  • Customized or altered sarees

  • Items purchased during a sale or promotional offer

  • Gift cards or gift vouchers

How to Request a Refund
To request a refund:

  1. Email us at divinedesignsnew@gmail.com with your order number and the reason for the refund.

  2. Attach clear photos showing any damage or defect.

  3. Once reviewed and approved, we will process your refund.

Refund Timeframe

Refunds will be credited to your original payment method within 7–10 business days after approval.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or the wrong item was delivered.

📧 Email: divinedesignsnew@gmail.com
📱 Mobile: +91 8015832152